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About Us
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   clecontactlenses.com is a division of one of the largest New York eye care practices with over 20 years of experience. Our entire operation is located in THE UNITED STATES, not from Canada, all shipping originates from THE UNITED STATES.  We are supervised by a team of eye care professionals, Ophthalmologists, Optometrists, and Opticians to best service your needs and questions.  Our goal is to offer the largest selection of Contact Lenses at the best possible prices.  In addition, our team of eye care professionals are eager to answer any questions you may have concerning eye health, diseases, surgery, exercises, low vision, contact lenses, eye glasses, and more.  KNOWLEDGE, PRICE, SERVICE, and INNOVATION.  CLE Contact Lenses, your source for contact lenses and eye care Information.


Our Price Match Guarantee

   We UNCONDITIONALLY guarantee that our Contact Lenses are factory sealed and free of defects. All our products come direct from the manufacturer and NOT from ambiguous sources. If a lens is defective or does not meet the intended prescription, a replacement will be made at no cost, provided the defective contact lens is returned in the original packaging.

We guarantee that every transaction you make at clecontactlenses.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at clecontactlenses.com.

  • Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges.
  • In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

At CLE Contact Lenses our goal is to provide you with the finest service at the lowest possible price on factory sealed contact lenses. Should you find a lower legitimate price for the exact same product in stock elsewhere, we will refund you the price difference. To receive your Price match Guarantee, complete your order online and within 7 days send us an email which includes your name, customer number and details as to the lower price.

  • Price match products are not eligible for additional customer rewards discounts, rebates or special offers.
  • Price guarantee does not apply to conventional lenses, competitor's promotional codes nor to membership clubs.
  • All price guarantees are at the sole discretion of CLE Contact Lenses and are subject to change at any time without prior notice.
  • The product price considered must include all charges including minimum order quantities, shipping costs and taxes.
  • A valid prescription must be presented

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Return Policy

   Returns for credit or exchange will be honored if:

  • Product(s) are returned within 30 days of receipt
  • All Contact Lenses are sealed and unopened
  • Product is sent with original packaging
  • All returns must be accompanied with a written explanation
  • Custom products are non-returnable. These products include:
    • All hard and Gas Permeable contact lenses
    • Optifit Opaque contact lenses
    • Optifit Color Blends contact lenses
    • All Toric contact lenses(lenses for astigmatism)

Credit for undelivered items (i.e. shipped from CLE but not received by customer) will be honored only after 30 days have elapsed from the date of shipment from CLE. Any item which is verified as having been delivered by USPS or other carrier and which were not actually received by customer may be re-ordered by the customer at a 20% discount plus shipping charges ONLY if:

  • At least three (3) days have elapsed from the verified date of delivery
  • The customer submits a statement in writing that the lenses were not actually received
  • The re-order is made within seven (7) days of the verified date of delivery
  • The re-order MUST be for the exact same products as the initial unreceived order
  • This policy is a courtesy extended to PRIOR CUSTOMERS OF CLE ONLY

** All Lens Removers, lens Inserters, lens handlers, lens tweezers are non-returnable. **

WE WILL NOT ACCEPT ANY RETURNS IF THE BOXES ARE WRITTEN ON (e.g. R, L, Right eye etc.)


   Shipping charges back to clecontactlenses.com are the responsibility of the customer. We will, however refund shipping charges if the product is shipped to you as a result of our error.

   A Contact Lens is an FDA-regulated product, and is classified as a Class III device (21 CFR 886.5925). As such, federal law prohibits us from accepting any opened products for return or exchange, unless a product defect exists, it's illegal for us to reuse or resell them.

   For your protection, items should be returned via traceable mail. Please help us improve our service by noting the reason for your return. Additionally, it is vital that your return address appears on the outside of the package.

   Important - Let us know about any problems as soon as possible, because all merchandise returned beyond the 30 day guarantee is subject to a 20% admin1istrative fee.

Please send the merchandise to:
   CLE Contact Lenses
   RETURNS DEPARTMENT
   405 Tarrytown Road - Suite 1545
   White Plains, NY 10607 USA


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Secure Online Shopping

Protected by Geotrust SSL Encryption    Your information is secure when you place an order online with us. We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your credit card information is in encrypted form from our secure web site to bank verification, making it virtually impossible for the information to be stolen or intercepted, and is therefore safe from computer hackers.     Federal law limits your liability for unauthorized charges to your account. The Fair Credit Billing Act states that your credit card company (creditor) cannot hold you liable for more than $50 in the unlikely event a fraudulent charge occurs on your account.


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Contact Us
Email:
Customer Service: support
Medical Consultant: Consultant
  
Call Customer Service:
Toll Free: 1-877-536-7373
International: 1-914-949-5252
  
FAX:
US and International: 1-201-529-1766
  
Mail:
clecontactlenses.com
405 Tarrytown Road - Suite 1545
White Plains, NY 10607

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contact lens order status  | Guarantee  | Privacy Policy  | Shipping & Handling  | Support  | Return Policy contactlenses status

    By continuing with your order you confirm that you are successfully wearing the selected lenses for which you have a valid prescription. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contact lenses. If you experience any pain or discomfort from your contact lenses, remove them immediately and consult your eye care professional.
CLE Contact Lenses® is a registered trademark of clecontactlenses.com, all rights reserved.

Serving the Internet community since 1998. Over 20 years of Ophthalmic experience
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